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--- faq:administrator:how_to_adjust_user_s_email_space [2015/07/28 15:37] – created vikki
+++ faq:administrator:how_to_adjust_user_s_email_space [2022/03/10 16:08] (current) – vikki
@@ Line 1: / Line 1: @@
-====== How to create a group email ======
+[[:start|Home]] > [[:faq|FAQ]] > [[faq:administrator|Admin]] > [[faq:administrator#managing_user_accounts|Managing User Accounts]] > **How to adjust user email space**
-You'll need to login as the Avomaster or voadmin to create new email group.\\
+====== How to adjust user email space? ======
-Please follow the steps below to create new email group.
+Please follow the steps below to increase/decrease user email space:
+. Login to your Avomaster or voadmin account.
-  - Go to Profile → Admin Task.\\ {{:faq:administrator:managing_email_configurations:mail_group:1.png|}}
+. Then, go to **Profile** > **Admin**.
-  - Under Admin Tasks, select [Group].\\ {{:faq:administrator:managing_email_configurations:mail_group:2.png|}}
-  - On the left hand side group bar, enter the new group name into the given field, and click [Create].\\ {{:faq:administrator:managing_email_configurations:mail_group:3.png|}}
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:1.jpg|}}|
-  - Click on the new group name that you have created.\\ {{:faq:administrator:managing_email_configurations:mail_group:4.png|}}
-  - Then, select the members that your wish to add to this email group and click Update once you complete.\\ {{:faq:administrator:managing_email_configurations:mail_group:5.png|}}
+. On the accounts list, select the user that you wish to increase the mailbox space.
-  - If you would like this group to be used for [[faq:administrator:admin_basics:about_ucar|UCAR]] purposes, check the checkbox here.
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:2.jpg|}}|
+. At the User Account Settings, look for **"Email Disk Limit"** and click on the **[No change]** button.
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:3.jpg|}}|
+. You can select any space available in the dropdown, e.g. 5 GB. If you would like to change the email disk space to more than 10 GB, see step 6.
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:4.jpg|}}|
+. To increase the email disk space to more than 10 GB, let's say 15 GB, first, select **Custom:** from the dropdown.
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:5.jpg|}}|
+. Then, enter the space amount into the field next to it. Note that 1GB = 1024 MB. In this example, we want to add 15GB to the user. Hence, the amount to enter into this field is 15 x 1024 = 15360 MB.
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:6.jpg|}}|
+. Once you have selected/entered the desired space, click **Update** to save the changes.
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:7.jpg|}}|

AGNX

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