Differences

This shows you the differences between two versions of the page.

--- faq:administrator:how_to_adjust_user_s_email_space [2019/05/17 16:39] – Image change netiaraja
+++ faq:administrator:how_to_adjust_user_s_email_space [2022/03/10 16:08] (current) – vikki
@@ Line 1: / Line 1: @@
+[[:start|Home]] > [[:faq|FAQ]] > [[faq:administrator|Admin]] > [[faq:administrator#managing_user_accounts|Managing User Accounts]] > **How to adjust user email space**
 ====== How to adjust user email space? ======
-\\
 Please follow the steps below to increase/decrease user email space:
-  - Login to your Avomaster or voadmin account.\\ {{:faq:administrator:imageedit_70_6811805307.png}}\\ \\
+. Login to your Avomaster or voadmin account.
-  - Go to **Profile**.\\ {{:faq:administrator:imageedit_72_7475528050.gif}}\\ \\
-  - Select **Admin**.\\ {{:faq:administrator:imageedit_74_3424043878.gif}}\\ \\
+. Then, go to **Profile** > **Admin**.
-  - On Accounts, select the user that you wish to increase the mailbox space.\\ {{:faq:administrator:imageedit_76_2425622068.gif}}\\ \\
-  - Under User Account Settings, look for **Email Disk Limit**.\\ {{:faq:administrator:imageedit_79_4151697184.gif}}\\
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:1.jpg|}}|
-  - Click the [No change] option and select the desired email space for the account.\\ {{:faq:administrator:imageedit_82_3422010511.png}}\\ \\ Note that you can select up to 10GB of space at the drop down selection.\\ {{:faq:administrator:imageedit_86_6623295154.png}}\\ \\
-  - If you would like to change to more than 10GB of email space, select "Custom:" from the dropdown.\\ {{:faq:administrator:imageedit_90_7151950601.png}}\\ \\
+. On the accounts list, select the user that you wish to increase the mailbox space.
-  - Then, enter the amount into the given field. Note that 1GB = 1024 MB.\\ For example if you want to place 12GB of email space, put in 12288 MB (12x1024).\\ {{:faq:administrator:imageedit_97_3432758532.gif}}\\ \\
-  - Remember to click the **Update** button to save your configuration.\\ \\
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:2.jpg|}}|
-  - The email space will be updated once you click the **Update** button.\\ {{:faq:administrator:imageedit_98_8493021681.png}}
+. At the User Account Settings, look for **"Email Disk Limit"** and click on the **[No change]** button.
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:3.jpg|}}|
+. You can select any space available in the dropdown, e.g. 5 GB. If you would like to change the email disk space to more than 10 GB, see step 6.
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:4.jpg|}}|
+. To increase the email disk space to more than 10 GB, let's say 15 GB, first, select **Custom:** from the dropdown.
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:5.jpg|}}|
+. Then, enter the space amount into the field next to it. Note that 1GB = 1024 MB. In this example, we want to add 15GB to the user. Hence, the amount to enter into this field is 15 x 1024 = 15360 MB.
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:6.jpg|}}|
+. Once you have selected/entered the desired space, click **Update** to save the changes.
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:7.jpg|}}|

AGNX

User Tools

Site Tools

Differences

Page Tools