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faq:domain_and_web_hosting:what_to_do_if_lost_wordpress_joomla_other_cms_password [2019/06/04 12:41] – created vikki | faq:domain_and_web_hosting:what_to_do_if_lost_wordpress_joomla_other_cms_password [2022/04/01 16:51] (current) – vikki | ||
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====== What should I do if I have lost my Wordpress, Joomla or other CMS login information? | ====== What should I do if I have lost my Wordpress, Joomla or other CMS login information? | ||
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=====1. Contact Webmaster to Get the Login Details===== | =====1. Contact Webmaster to Get the Login Details===== | ||
- | Contact your webmaster or the website designer who built your website and request for the CMS login and password. | + | Contact your webmaster or the website designer who developed |
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+ | ---- | ||
=====2. Reset Password from CMS Login Panel===== | =====2. Reset Password from CMS Login Panel===== | ||
Most CMS will provide a password reset function on their login page. If you remember the email or username of your CMS account, you can use this method to obtain a new password. Please refer to [[how_to_reset_password_for_wordpress_joomla_other_cms|this article]] on how to do so for each CMS. | Most CMS will provide a password reset function on their login page. If you remember the email or username of your CMS account, you can use this method to obtain a new password. Please refer to [[how_to_reset_password_for_wordpress_joomla_other_cms|this article]] on how to do so for each CMS. | ||
- | =====3. Request for Password Overwrite from AfterOffice===== | + | ---- |
- | If none of the above solutions works, you can request our support team to perform a password overwrite to your CMS account. Please be informed that there is a one-time charge for this service. For more information, | + | |
+ | =====3. Request for Password Overwrite from Lookafter | ||
+ | If none of the above solutions works, you can request our Helpdesk Team to perform a password overwrite to your CMS account. Please be informed that the password overwrite service | ||
- | Alternatively, | + | Alternatively, |