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faq:domain_and_web_hosting:what_to_do_if_lost_wordpress_joomla_other_cms_password

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faq:domain_and_web_hosting:what_to_do_if_lost_wordpress_joomla_other_cms_password [2019/06/04 12:41] – created vikkifaq:domain_and_web_hosting:what_to_do_if_lost_wordpress_joomla_other_cms_password [2022/04/01 16:51] (current) vikki
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 +[[:start|Home]] > [[:faq|FAQ]] > [[faq:administrator|Admin]] > [[faq:administrator#managing_domain_and_web_hosting|Managing Domain and Web Hosting]] > **What should I do if I have lost my CMS login information**
 +
 ====== What should I do if I have lost my Wordpress, Joomla or other CMS login information? ====== ====== What should I do if I have lost my Wordpress, Joomla or other CMS login information? ======
  
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 =====1. Contact Webmaster to Get the Login Details===== =====1. Contact Webmaster to Get the Login Details=====
-Contact your webmaster or the website designer who built your website and request for the CMS login and password.+Contact your webmaster or the website designer who developed your website and request for the CMS login and password. 
 + 
 +----
  
 =====2. Reset Password from CMS Login Panel===== =====2. Reset Password from CMS Login Panel=====
 Most CMS will provide a password reset function on their login page. If you remember the email or username of your CMS account, you can use this method to obtain a new password. Please refer to [[how_to_reset_password_for_wordpress_joomla_other_cms|this article]] on how to do so for each CMS. Most CMS will provide a password reset function on their login page. If you remember the email or username of your CMS account, you can use this method to obtain a new password. Please refer to [[how_to_reset_password_for_wordpress_joomla_other_cms|this article]] on how to do so for each CMS.
  
-=====3. Request for Password Overwrite from AfterOffice===== +---- 
-If none of the above solutions works, you can request our support team to perform a password overwrite to your CMS account. Please be informed that there is a one-time charge for this service. For more information, please contact [[mailto:support@afteroffice.com|support@afteroffice.com]].+ 
 +=====3. Request for Password Overwrite from Lookafter ===== 
 +If none of the above solutions works, you can request our Helpdesk Team to perform a password overwrite to your CMS account. Please be informed that the password overwrite service is subject to a service charge. For more information, please contact [[mailto:helpdesk@lookafter.com|helpdesk@lookafter.com]].
  
-Alternatively, you may opt for subscribing to our LAMP Maintenance Service, which includes website backup services and CMS version update. For details please contact our Sales Team at [[mailto:sales@afteroffice.com|sales@afteroffice.com]]. +Alternatively, you may opt for subscribing to our LAMP Maintenance Service, which includes website backup services and CMS version update. For details please contact our team at [[mailto:helpdesk@lookafter.com|helpdesk@lookafter.com]]. 
  
faq/domain_and_web_hosting/what_to_do_if_lost_wordpress_joomla_other_cms_password.1559623277.txt.gz · Last modified: 2019/06/04 12:41 by vikki