[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#email_clients_mobile|Email Clients & Mobile]] > [[faq:email#mail_client_issues_and_troubleshooting|Mail Client Issues and Troubleshooting]] > **Can't receive an email on Outlook**
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[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#email_clients_mobile|Email Clients & Mobile]] > [[faq:email#mail_client_issues_and_troubleshooting|Mail Client Issues and Troubleshooting]] > **Can't receive an email on Outlook: Troubleshooting Steps**
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====== Can't receive an email on Outlook ======
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====== Can't receive an email on Outlook: Troubleshooting Steps ======
To troubleshoot this issue, please follow these steps:
To troubleshoot this issue, please follow these steps:
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==== Step 5: Verify Email Rules ====
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==== Step 5: Verify Email Rules in Outlook ====
Check if there are any rules set up in Outlook that could be diverting emails to specific folders. Go to "File" > "Manage Rules & Alerts" to review and modify rules.\\
Check if there are any rules set up in Outlook that could be diverting emails to specific folders. Go to "File" > "Manage Rules & Alerts" to review and modify rules.\\
For more details, please refer [[https://support.microsoft.com/en-us/office/edit-an-outlook-rule-e6b3dffd-e5b6-4590-8166-ccb063274160|Outlook's Guide for Editing Rules]]
For more details, please refer [[https://support.microsoft.com/en-us/office/edit-an-outlook-rule-e6b3dffd-e5b6-4590-8166-ccb063274160|Outlook's Guide for Editing Rules]]
faq/email/cant_receive_an_email_on_outlook.1701855196.txt.gz · Last modified: by vikki