This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
faq:network_and_security:how_to_perform_traceroute [2015/08/11 09:59] – vikki | faq:network_and_security:how_to_perform_traceroute [2022/04/19 18:23] (current) – [Mac OS X] vikki | ||
---|---|---|---|
Line 1: | Line 1: | ||
+ | [[: | ||
+ | |||
====== How to perform Traceroute on my computer? ====== | ====== How to perform Traceroute on my computer? ====== | ||
If you feel that accessing to our service is slow and sometimes the system is not even responding, performing a tracecroute command can be useful for determining | If you feel that accessing to our service is slow and sometimes the system is not even responding, performing a tracecroute command can be useful for determining | ||
- | You may copy the traceroute results and forward to support@afteroffice.com for verifications.\\ | + | You may copy the traceroute results and forward to [[helpdesk@lookafter.com]] for verifications.\\ |
- | ===== Windows ===== | + | ===== Windows |
- | - Click **Start**. | + | 1. Type " |
- | | + | |
- | | + | 2. **Click on the Command Prompt** app, which appears as one of the search result. |
- | | + | |
- | | + | |{{: |
+ | |||
+ | 3. Next, type **tracert yourdomain.com** into the command prompt, where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com// | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | 4. **Press Enter** to run the traceroute. | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | 5. The traceroute will take about 1 to 2 minutes. When it is done, you will see a "Trace complete." | ||
+ | |||
+ | ---- | ||
+ | |||
+ | ===== Windows 7 ===== | ||
+ | 1. Click **Start**.\\ | ||
+ | 2. Select **Run**.\\ | ||
+ | 3. Key in **cmd** in the box and click **OK**. A command prompt will be launched.\\ | ||
+ | 4. Type **tracert yourdomain.com** where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com// | ||
+ | 5. Press Enter.\\ | ||
+ | |||
+ | ---- | ||
===== Windows 8 ===== | ===== Windows 8 ===== | ||
- | - Click **Start**. | + | 1. Click **Start**.\\ |
- | | + | 2. Select **Search** from the menu list.\\ |
- | | + | 3. In the Search |
- | | + | |
- | - Press Enter. | + | |{{: |
+ | |||
+ | 4. On the command prompt, type **tracert yourdomain.com**, where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com// | ||
+ | |||
+ | {{: | ||
+ | |||
+ | 5.Press Enter. | ||
+ | |||
+ | |||
+ | ---- | ||
===== Mac OS X ===== | ===== Mac OS X ===== | ||
- | - Launch **Network Utility** (Search from the Search Tool or Go to Applications | + | 1. Launch **Network Utility** (Search from the Search Tool or Go to Applications > Utilities > Network Utility). |
- | | + | |
- | | + | |{{: |
+ | |||
+ | 2. Select | ||
+ | 3. Enter the domain name for which you want to perform a traceroute, and then click **Trace**. | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | |||
+ | ---- | ||
===== Linux ===== | ===== Linux ===== | ||
- | **A. By using Network Tools:** | + | ==== I. By using Network Tools: |
- | | + | 1. Launch **Network Tools** (Search from the Search Tool or Go to Applications > Network Tools). |
- | - Type **traceroute yourdomain.com** where yourdomain.com is the domain name for which you want to perform a traceroute. | + | |
- | - Press Enter. | + | |{{: |
+ | |||
+ | 2. Select the **Traceroute** tab.\\ | ||
+ | 3. Enter the domain name for which you want to perform a traceroute, and then click **Trace**. | ||
+ | |||
+ | {{: | ||
+ | |||
+ | |||
+ | ==== II. By using traceroute command on Terminal: ==== | ||
- | **B. By using traceroute command on Terminal: | + | 1. Launch Terminal.\\ |
- | - Launch Terminal. | + | 2. Type **traceroute yourdomain.com** at the prompt and press Enter. |
- | | + |