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--- faq:network_and_security:how_to_perform_traceroute [2015/08/11 15:31] – [Windows 8] vikki
+++ faq:network_and_security:how_to_perform_traceroute [2022/04/19 18:23] (current) – [Mac OS X] vikki
@@ Line 1: / Line 1: @@
+[[:start|Home]] > [[:faq|FAQ]] > [[faq:network|Network]] > **How to perform Traceroute on my computer**
 ====== How to perform Traceroute on my computer? ======
 If you feel that accessing to our service is slow and sometimes the system is not even responding, performing a tracecroute command can be useful for determining  if the network issues are the cause of your access and connection problems.\\
-You may copy the traceroute results and forward to support@afteroffice.com for verifications.\\
+You may copy the traceroute results and forward to [[helpdesk@lookafter.com]] for verifications.\\
-===== Windows =====
+===== Windows 10 =====
-  - Click **Start**.
+. Type "cmd" in the "Type here to search" box on the lower left of your screen.
-  - Select **Run**.
-  - Key in **cmd** in the box and click **OK**. A command prompt will be launched.
+. **Click on the Command Prompt** app, which appears as one of the search result.
-  - Type **tracert yourdomain.com** where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com//)
-  - Press Enter.
+|{{:faq:network_and_security:traceroute:win10:1.jpg|}}|
+. Next, type **tracert yourdomain.com** into the command prompt, where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com//)
+|{{:faq:network_and_security:traceroute:win10:2.jpg|}}|
+. **Press Enter** to run the traceroute.
+|{{:faq:network_and_security:traceroute:win10:3.jpg|}}|
+. The traceroute will take about 1 to 2 minutes. When it is done, you will see a "Trace complete." message.
+----
+===== Windows 7 =====
+. Click **Start**.\\
+. Select **Run**.\\
+. Key in **cmd** in the box and click **OK**. A command prompt will be launched.\\
+. Type **tracert yourdomain.com** where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com//).\\
+. Press Enter.\\
+----
 ===== Windows 8 =====
-  - Click **Start**.
+. Click **Start**.\\
-  - Select **Search** from the menu list.
+. Select **Search** from the menu list.\\
-  - In the Search field, key in **cmd**.\\ {{:faq:network_and_security:traceroute:windows_8-1.png|}}
+. In the Search field, key in **cmd**.
-  - On the command prompt, type **tracert yourdomain.com**, where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com//)\\ {{:faq:network_and_security:traceroute:windows_8-2.png|}}
-  - Press Enter.
+|{{:faq:network_and_security:traceroute:windows_8-1.png|}}|
+. On the command prompt, type **tracert yourdomain.com**, where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com//)
+{{:faq:network_and_security:traceroute:windows_8-2.png|}}
+.Press Enter.
+----
 ===== Mac OS X =====
-  - Launch **Network Utility** (Search from the Search Tool or Go to Applications -> Utilities -> Network Utility ).\\ {{:faq:network_and_security:tracert_mac_1.png|}}
+. Launch **Network Utility** (Search from the Search Tool or Go to Applications > Utilities > Network Utility).
-  - Select **Traceroute**.
-  - Enter the domain name for which you want to perform a traceroute, and then click **Trace**.\\ {{:faq:network_and_security:tracert_mac_2.png|}}
+|{{:faq:network_and_security:traceroute:mac:1.jpg|}}|
+. Select the **Traceroute** tab.\\
+. Enter the domain name for which you want to perform a traceroute, and then click **Trace**.
+|{{:faq:network_and_security:traceroute:mac:2.jpg|}}|
+----
 ===== Linux =====
-**A. By using Network Tools:**
+==== I. By using Network Tools: ====
-  - Launch **Network Tools** (Search from the Search Tool or Go to Applications -> Network Tools).\\ {{:faq:network_and_security:tracert_linux_1.png|}}
+. Launch **Network Tools** (Search from the Search Tool or Go to Applications > Network Tools).
-  - Type **traceroute yourdomain.com** where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //traceroute lookafter.com//)\\ {{:faq:network_and_security:tracert_linux_2.png|}}
-  - Press Enter.
+|{{:faq:network_and_security:tracert_linux_1.png|}}|
+. Select the **Traceroute** tab.\\
+. Enter the domain name for which you want to perform a traceroute, and then click **Trace**.
+{{:faq:network_and_security:tracert_linux_2.png|}}
+==== II. By using traceroute command on Terminal: ====
-**B. By using traceroute command on Terminal:**
+. Launch Terminal.\\
-  - Launch Terminal.
+. Type **traceroute yourdomain.com** at the prompt and press Enter.
-  - Type **traceroute yourdomain.com** at the prompt and press Enter.

AGNX

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