faq:network_and_security:how_to_run_mtr
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| faq:network_and_security:how_to_run_mtr [2022/01/26 12:21] – created vikki | faq:network_and_security:how_to_run_mtr [2022/10/27 17:41] (current) – vikki | ||
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| + | [[: | ||
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| ====== How to run an MTR ====== | ====== How to run an MTR ====== | ||
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| * [[# | * [[# | ||
| - | * Run MTR on Mac OS | + | * [[# |
| - | * Run MTR on Linux | + | * [[# |
| ----------- | ----------- | ||
| - | ====== | + | ====== Run WinMTR on Windows ====== |
| If you feel that accessing to our service is slow, or it could not be reached, we may ask for an MTR report, which helps us trace your network traffic along its path to the server. | If you feel that accessing to our service is slow, or it could not be reached, we may ask for an MTR report, which helps us trace your network traffic along its path to the server. | ||
| Line 49: | Line 51: | ||
| ------- | ------- | ||
| - | ====== | + | ====== Run MTR on Mac OS ====== |
| (Skip to step 4 if you already have MTR installed on your Mac device) | (Skip to step 4 if you already have MTR installed on your Mac device) | ||
| Line 76: | Line 78: | ||
| *Note: If you are unsure about the server/host name, please contact our team to get this information. | *Note: If you are unsure about the server/host name, please contact our team to get this information. | ||
| - | 8. Let the MTR trace run in the terminal for at least 10 minutes. | + | 8. Let the MTR trace run in the terminal for at least 10 minutes. |
| + | |||
| + | {{: | ||
| + | |||
| + | ------- | ||
| + | |||
| + | ====== Run MTR on Linux ====== | ||
| + | |||
| + | === For Debian and Ubuntu === | ||
| + | |||
| + | 1. To install MTR, open the terminal and run the following command: | ||
| + | | ||
| + | |||
| + | *Note: If your user on the Linux system does not have sufficient permission, run "sudo apt-get install mtr" instead, by providing the root/admin password. | ||
| + | |||
| + | 2. After MTR has been installed, you can use the following command to run MTR: | ||
| + | mtr hostname.com | ||
| + | |||
| + | *Note: If you are unsure about the server/host name, please contact our team to get this information. | ||
| + | |||
| + | 3. Let the MTR trace run for at least 10 minutes. Once done, select and copy the result from the terminal and send to us via email or ticket. | ||
| + | |||
| + | === For CentOS, Fedora, or RHEL === | ||
| + | |||
| + | 1. To install MTR, open the terminal and run the following command: | ||
| + | yum install mtr | ||
| + | |||
| + | 2. After MTR has been installed, you can use the following command to run MTR: | ||
| + | mtr hostname.com | ||
| + | |||
| + | *Note: If you are unsure about the server/host name, please contact our team to get this information. | ||
| + | |||
| + | 3. Let the MTR trace run for at least 10 minutes. Once done, select and copy the result from the terminal and send to us via email or ticket. | ||
| + | |||
| + | === For Arch Linux systems === | ||
| + | |||
| + | 1. Open the terminal and run the following command to install MTR: | ||
| + | | ||
| + | |||
| + | 2. After MTR has been installed, you can use the following command to run MTR: | ||
| + | mtr hostname.com | ||
| + | |||
| + | *Note: If you are unsure about the server/host name, please contact our team to get this information. | ||
| + | |||
| + | 3. Let the MTR trace run for at least 10 minutes. Once done, select and copy the result from the terminal and send to us via email or ticket. | ||
faq/network_and_security/how_to_run_mtr.1643170914.txt.gz · Last modified: 2022/01/26 12:21 by vikki
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