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faq:profile:what_is_an_alternate_email

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faq:profile:what_is_an_alternate_email [2016/09/26 10:39] – leohoofaq:profile:what_is_an_alternate_email [2022/04/18 14:55] (current) – vikki
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 +[[:start|Home]] > [[:faq|FAQ]] > [[faq:profile|Users]] > **Alternate Email**
 +
 ====== Alternate Email ====== ====== Alternate Email ======
  
-An **Alternate Email** is any email address other than your VO email address (e.g. david@lookafter.com). It can be your secondary or personal email address, such as <name>@gmail.com, <name>@live.com, etc.\\+An **Alternate Email** is a recovery email address that helps you get back your VO email account access. For example, if you lost your password or your account becomes compromised, you can [[faq:profile:how_to_reset_password_for_my_account|request for password reset]], and an email notification containing the password reset link will be sent to this alternate email. 
 + 
 +An alternate email address can be any email address other than your VO email, be it your secondary or personal email address, such as xxx@gmail.com, xxx@live.com, etc. 
 + 
 + 
 +To define your alternate email address, follow the steps below. 
 + 
 +1. Login to your VO account. 
 + 
 +2. Go to **Email** -> **General** (Under Configuration). 
 + 
 +|{{:faq:profile:alternate_email:1.jpg|}}|
  
---------+3. Key in the email address on the given field under **Alternate email**.
  
-==== A way to recover your VO account password ==== +|{{:faq:profile:alternate_email:2.jpg|}}|
-You can add an alternate email address to your VO account and use them to recover your account password.\\ +
-If you happen to forget your VO account password or your account becomes compromised, you can request for a password reset and the confirmation link will be sent to the alternate email. ([[faq:profile:reset_user_account_password|How to reset account password?]])\\+
  
------------+4. Scroll down till the end of the page and click **Update** to save your setting.
  
-==== Adding alternate email address ==== +|{{:faq:profile:alternate_email:3.jpg|}}|
-To define your alternate email address, login to your VO account, go to **Email -> General**.\\ +
-Key in the email address on the given field under **Alternate email**.\\ +
-Click **Update** to save your setting.\\ +
-{{:faq:profile:user_reset_pwd:01.png?nolink|}}\\+
faq/profile/what_is_an_alternate_email.1474857574.txt.gz · Last modified: 2016/09/26 10:39 by leohoo

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