If you feel that accessing to our service is slow and sometimes the system is not even responding, performing a tracecroute command can be useful for determining if the network issues are the cause of your access and connection problems.
You may copy the traceroute results and forward to support@afteroffice.com for verifications.

Steps with guided image here: Traceroute on Windows
1. Click Start.
2. Select Run.
3. Key in cmd in the box and click OK. A command prompt will be launched.
4. Type tracert yourdomain.com where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. tracert lookafter.com)
5. Press Enter.

Steps with guided image here: Traceroute on Windows 8
1. Click Start.
2. Select Search from the menu list.
3. In the Search window, select Apps. Type Command on the search box and press Enter.
4. On the command prompt, type tracert yourdomain.com where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. tracert lookafter.com)
5. Press Enter.

Steps with guided image here: Traceroute on Mac OS X
1. Launch Network Utility (Search from the Search Tool or Go to Applications → Utilities → Network Utility ).
2. Select Traceroute.
3. Enter the domain name for which you want to perform a traceroute, and then click Trace.

Steps with guided image here: Traceroute on Linux
1. Open your terminal (RXVT, gnome-terminal, kterm, etc).
2. Type traceroute yourdomain.com where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. traceroute lookafter.com)
3. Press Enter.