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--- faq:administrator:how_to_create_a_group_email [2020/01/10 12:10] – ziyu
+++ faq:administrator:how_to_create_a_group_email [2022/05/20 12:23] (current) – vikki
@@ Line 1: / Line 1: @@
-====== How to create a group email ======
+[[:start|Home]] > [[:faq|FAQ]] > [[faq:administrator|Administrator]] > [[faq:administrator#managing_email_configurations|Managing Email Configurations]] > **How to create a mail group**
-You'll need to login as the Avomaster or voadmin to create new email group.\\
+====== How to create a mail group ======
-Please follow the steps below to create a new email group.
+You are required to login as the Avomaster or voadmin to create new email group.
-  - Go to Profile → Admin.\\ {{:faq:administrator:imageedit_74_3424043878.gif}}
+Please follow the steps below to create a new email group:
-  - Under Admin, select [Group].\\ {{:faq:administrator:imageedit_1_3871259041.gif}}
-  - On the left hand side group bar, enter the new group name into the given field, and click [Create].\\ {{:faq:administrator:imageedit_2_3858013927.png}}
-  - Click on the new group name that you have created.\\ {{:faq:administrator:imageedit_4_7174984779.gif}}
-  - Then, select the members that you wish to add to this email group and click Update once you complete.\\ {{:faq:administrator:imageedit_7_7740005660.gif}}
-  - If you would like this group to be used for [[faq:administrator:what_is_ucar|UCAR]] purposes, check the checkbox here.
-If you want to delete any group that you have created, click on the **No undo. All archived messages in this box will be lost as well** option and click on [Delete].\\
+. Go to **Profile** > **Admin**.
-{{:faq:administrator:screenshot_from_2019-05-21_10:27:07.png}}
+|{{:faq:administrator:managing_email_configurations:create_group_mail:1.png|}}|
+. Under Admin Tasks, select **Group**.
+|{{:faq:administrator:managing_email_configurations:create_group_mail:2.png|}}|
+. On the Group bar, enter the group name (e.g. sales) into the given field and click **Create**.
+|{{:faq:administrator:managing_email_configurations:create_group_mail:3.png|}}|
+. The group will be created. Click on the group name for further configuration, such as selecting its members.
+|{{:faq:administrator:managing_email_configurations:create_group_mail:4.png|}}|
+. If you wish to use the group for [[faq:administrator:what_is_ucar|UCAR setting]], check the "Enable (used as Group in UCAR)" option.
+|{{:faq:administrator:managing_email_configurations:create_group_mail:5.png|}}|
+. Then, select the users that are under this group.
+|{{:faq:administrator:managing_email_configurations:create_group_mail:6.png|}}|
+. Once done, click Update to save the setting.
+|{{:faq:administrator:managing_email_configurations:create_group_mail:7.png|}}|
+. For further settings of the mail group, please refer to below.
+|{{:faq:administrator:managing_email_configurations:create_group_mail:8.png|}}|
+^Label^Description ^
+|a) Enabled (accept and distribute messages)| If this option disabled, the mail group email ID will not allowed to accept and distribute email.|
+|b) Title|Title of the group.|
+|c) Description |Any description for this group.|
+|d) Add subject Prefix|Add a prefix for message title for easier recognition.|
+|e) Change Reply-to|While member reply a message from this mail group, the email will reply to the email stated here.|
+|f) Error-to |Whatever error will report to the email address stated here.|
+|g) Add Footer|Footer will be added to all email which send out by this mail group.|
+|h) Posting allow |Allow who to post message to this mail group:\\ **All**:- All user under same environment \\ **Domain**:- Only the user under the same domain\\ **Member**:- Only Group member is allowed to post.|
+|i) Add Thread ID (Ticket)|Allow the message (email) to add thread or not (for bulletin use).|
+|j) Post to Bulletin|Whether allow the message (email) direct post to bulletin or not. Select a created bulletin topic to post message.|
+|k) Message distribute as individual copy|If this option is checked, mail group will deliver posting to each subscriber one-by-one, by putting recipient email address in the "To:" field instead of "bcc".|
+|l) Blacklist user email|The blacklisted ID will show here. No email will be received from these blacklisted ID for this mail group.|
+|m) Deliver to other email|Email address (which is not within the same domain) stated here will receive a copy of email while there is an email send to this mail group.\\ //Note: [[faq:email:why_cant_i_redirect_email_to_free_email_services|Free email service is not allowed here]].//|
+|n) UCAR Group Access|Which group and level allowed to access.|
+|o) UCAR Group Moderate|The group and level allowed to moderate (for Bulletin).|
+. Remember to click the **Update** button after making any changes.
+|{{:faq:administrator:managing_email_configurations:create_group_mail:9.png|}}|
-**Side note**: Characters like "." and "-" are not allowed in a group's name. If you'd like to have a descriptive or readable group name, please use underscore "_" instead. E.g. group_abc, team_alpha.

AGNX

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