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--- faq:email:blacklist_an_email_address_on_webmail [2016/09/14 09:57] – vikki
+++ faq:email:blacklist_an_email_address_on_webmail [2022/02/22 15:08] (current) – vikki
@@ Line 1: / Line 1: @@
+[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#webmail|Webmail]] > **Blacklist a Sender Email Address on your Webmail**
 ====== Blacklist a Sender Email Address on your Webmail ======
-\\
+If you are constantly receiving email that you identified as spam or junk mail in your Inbox, you can either set it as Junk using the [[faq:email:global_mail_rules_configuration|Global Mail Rules]] or blacklist the sender email address from your webmail.\\
-If you are constantly receiving emails in your Inbox that you identified as spam or Junk, you can either set it as Junk through [[faq:email:global_mail_rules_configuration|Global Mail Rules]] or configure an email blacklist using your webmail account.\\
-  - Login to your webmail. Go to **Email**.\\ {{:faq:email:blacklist_email:blacklist-1.png?nolink|}}\\ \\
+There are two options to do so; you can either [[#i_block_email_address_from_webmail_viewer|block the email from webmail viewer]], or manually [[#ii_add_email_address_to_blacklist|add the email address into the blacklist field]].
-  - Under **Configuration**, select **Options**.\\ {{:faq:email:blacklist_email:blacklist-2.png?nolink|}}\\ \\
-  - Scroll down till you see the **Black list** option.\\ {{:faq:email:blacklist_email:blacklist-3.png?nolink|}}\\ \\
+The steps are listed below.
-  - Key in the email address that you wanted to blacklist on the given field.\\ Remember to select the **Black list** checkbox.\\ \\
-  - Click the **Save** button to save your configuration.\\ {{:faq:email:blacklist_email:blacklist-4.png?nolink|}}\\ \\
+===== I. Block Email Address from Webmail Viewer =====
+.On your webmail, open the junk mail that you received in your Inbox.
+|{{:faq:email:webmail:blacklist_email:1.png|}}|
+. Click on the **Block** button near the "From" field.
+|{{:faq:email:webmail:blacklist_email:2.png|}}|
+. On the pop-up confirmation box, select **Block**.
+|{{:faq:email:webmail:blacklist_email:3.png|}}|
+.The sender email address will then be added into your blacklist option.
+---------
+===== II. Add Email Address to Blacklist =====
+. On your webmail, select **Options** (under Configuration).
+|{{:faq:email:webmail:blacklist_email:4.png|}}|
+. Scroll down till you see the **Black list** section. Make sure that the **"Black list"** option is checked.
+|{{:faq:email:webmail:blacklist_email:5.png|}}|
+. Key in the email address that you want to blacklist into the given field. If there are more than one email address, separate them with new line.
+|{{:faq:email:webmail:blacklist_email:6.png|}}|
+. Click on the **Save** button at the bottom to save your configuration.
+|{{:faq:email:webmail:blacklist_email:7.png|}}|
-Alternatively, you can open the particular email and click [Block], as highlighted in red in the image below.\\ {{:faq:email:blacklist_email:blacklist_sender.png|}}

AGNX

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