Differences

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--- faq:email:certificate_warning_on_mail_client [2022/03/03 16:06] – vikki
+++ faq:email:certificate_warning_on_mail_client [2022/09/27 17:42] (current) – [Why does my email client keep showing certificate warning?] vikki
@@ Line 9: / Line 9: @@
 Lookafter is using a global network exchange domain *.agnx.com as the secure certificate. If you are using mail.yourdomain.com as the mail server address, the mail client will display a certificate warning message as it finds that the mail server address does not match with the certificate.
-When you receive such warning, click [Yes] or [Trust] to accept the secure certificate. If you are constantly getting this warning, you are advised to change the mail server address from mail.yourdomain.com to vo1.agnx.com / vo2.agnx.com/ g1.agnx.com.
+When you receive such warning, click [Yes] or [Trust] to accept the secure certificate.
-**<color #ed1c24>IMPORTANT:</color>** Please consult Lookafter Helpdesk to confirm which server to be used for your domain before making any changes to the email server settings.
+If you are constantly getting this warning, you can opt for changing the mail server address from mail.yourdomain.com to **vo1.agnx.com / vo2.agnx.com/ g1.agnx.com**.
+**<color #ed1c24>IMPORTANT:</color>** Please consult Lookafter Helpdesk or utilize the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] to confirm which server to be used for your domain before making any changes to the email server settings.

AGNX