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faq:email:check_thunderbird_imap_settings [2023/05/24 16:00] – created vikki | faq:email:check_thunderbird_imap_settings [2023/05/24 16:09] (current) – vikki |
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1. On Thunderbird, click your email account on the Folders pane, then click **Account Settings**. | 1. On Thunderbird, click your email account on the Folders pane, then click **Account Settings**. |
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2. An "Account Settings" tab will be opened. Expand your email account where you will see the **Server Settings** option, and click it. The IMAP incoming server settings will be displayed here. Make sure the settings are as follows: | |{{:faq:email:email_clients_and_mobile:thunderbird:check_settings_imap:1.jpg|}}| |
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| 2. An "Account Settings" tab will be opened. Expand your email account where you will see the **Server Settings** option, and click it. The IMAP incoming server settings will be displayed here. |
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| |{{:faq:email:email_clients_and_mobile:thunderbird:check_settings_imap:2.jpg|}}| |
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| Make sure the settings are as follows: |
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^Server Type:|IMAP Mail Server| | ^Server Type:|IMAP Mail Server| |
^User Name:|(Enter your email address, e.g. test@lookafter.com)| | ^User Name:|(Enter your email address, e.g. test@lookafter.com)| |
^Connection security:|SSL/TLS| | ^Connection security:|SSL/TLS| |
^Authentication method:|Password| | ^Authentication method:|Normal Password| |
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| 3. To check on the SMTP outgoing server settings, select **Outgoing Server (SMTP)** from the menu panel. Then, select your outgoing server (it should consists of your email address) and then click **Edit**. |
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| |{{:faq:email:email_clients_and_mobile:thunderbird:check_settings_imap:3.jpg|}}| |
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| 4. Make sure the SMTP outgoing settings are as follows: |
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| ^Description:|(Leave blank or enter a description about your email)| |
| ^Server Name:|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.| |
| ^Port:|465| |
| ^Connection security:|SSL/TLS| |
| ^Authentication method:|Normal Password| |
| ^User Name:|(Enter your email address, e.g. test@lookafter.com)| |
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| |{{:faq:email:email_clients_and_mobile:thunderbird:check_settings_imap:4.jpg|}}| |
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| 5. Make sure you click OK if you need to save any changes. |
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