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--- faq:email:get-junk-mail-pop3-ms-outlook [2022/03/04 16:10] – vikki
+++ faq:email:get-junk-mail-pop3-ms-outlook [2024/04/29 11:46] (current) – vikki
@@ Line 4: / Line 4: @@
 ====== Getting email from junk folder on Ms Outlook (POP3) ======
-As POP3 only download emails from the Inbox folder, you may miss some legitimate emails that have gone into the Junk folder.
+As POP3 only downloads emails from the Inbox folder, you may miss some legitimate emails that have gone into the Junk folder.
 Lookafter offers an alternate way to download emails from your Junk mailbox, which is by creating a new profile with an added "-Junk" suffix to your login email. For example, if your email account is david@lookafter.com, then the profile to be added will be david-Junk@lookafter.com.
@@ Line 12: / Line 12: @@
 . Open your Microsoft Outlook and go to **File**.
-. Click the Account Settings drop-down and select **[Manage Profiles]**.
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_download_junk:1.jpg|}}|
-{{ :faq:email:a.png?600 |}}
+. Click on the "Account Settings" and select **[Manage Profiles]**.
-. Then, select **[Yes]** from the User Account Control prompt.
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_download_junk:2.jpg|}}|
-{{ :faq:email:b.png?300 |}}
+. Select **Email Accounts...**.
-. Select **[Email Accounts]**.
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_download_junk:3.jpg|}}|
-{{ :faq:email:c.png?300 |}}
+. Click on **New** to create a new email profile.
-. Click on **[New]** to create a new email account.
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_download_junk:4.jpg|}}|
-{{ :faq:email:d.png?600 |}}
+. Select **Manual setup or additional server types** > **Next**.
-. Select **[Manual setup or additional server types]** and click on **[Next]**.
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_download_junk:5.jpg|}}|
-{{ :faq:email:e.png?600 |}}
+. Choose **POP or IMAP** > **Next**.
-. Choose the **[POP or IMAP]** option. Then, **[Next]**.
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_download_junk:6.jpg|}}|
-{{ :faq:email:f.png?600 |}}
+. Fill in your POP3 account setting details. Make sure to include **‘-Junk’** after your name in the email address. For example:
-. Fill in your POP3 account setting details. Make sure to include **‘-Junk’** after your name in the email address. For example, //first-Junk@atikahg1.vo.com.my// where //first// is the original username for this email address.
+^Your Name:|(Enter your name, e.g. David Lee)|
+^Email Address:|(Enter your email address with "-Junk" suffix in the name, e.g. test-Junk@lookafter.com)|
+^Account Type:|**POP3**|
+^Incoming mail server:|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.|
+^Outgoing mail server (SMTP):|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.|
+^User Name:|(Enter your email address with "-Junk" suffix in the name, e.g. test-Junk@lookafter.com)|
+^Password:|(Enter your email password)|
-Please make sure to untick the **[Automatically test account settings when Next is clicked]** under Test Account Settings.
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_download_junk:7.jpg|}}|
-Then, click on **[More Settings…]**
+Then, click on **More Settings…**
-{{ :faq:email:g.png?600 |}}
-. Go to **[Outgoing Server]** tab. Tick the **[My outgoing server (SMTP) requires authentication]** and select **[Use same settings as my incoming mail server]**.
+. On the pop-up box, go to the "Outgoing Server" tab, and select the **"My outgoing server (SMTP) requires authentication"** and **"Use same settings as my incoming mail server"** options.
-{{ :faq:email:h.png?400 |}}
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_download_junk:8.jpg|}}|
-. Proceed to the **[Advanced]** tab. You may choose to use either None, STARTTLS or SSL/TLS Encryption by filling in either of the following details:
+. Next, go to the "Advanced" tab, and enter the following port numbers and encryption types:
-==== (i) None/STARTTLS Encryption ====
+^Incoming server (IMAP):|**995**|
+^This server requires an encrypted connection (SSL/TLS)	|**YES** (check)|
+^Outgoing server (SMTP):|**465**|
+^Use the following type of encrypted connections|**SSL/TLS**|
-{{ :faq:email:i.png?400 |}}
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_download_junk:9.jpg|}}|
-|Incoming server (POP3)| 110 |
+Choose whether you want to leave a copy of the emails in the server and for how long. Then, click **OK**.
-|This server requires an encrypted connection (SSL/TLS)| No ( ) |
-|Outgoing server (SMTP)| 587 |
-|Use the following type of encrypted connection| None or STARTTLS |
-|Leave a copy of messages on the server| Yes (/) |
-  * You can choose how long to leave your email in the server by changing the days, or to remove it from the server if the email is deleted from ‘Trash’ or ‘Deleted Items’.
-==== (ii) SSL/TLS Encryption ====
+. Now, **uncheck** the "Automatically test account settings when Next is clicked", and click **Next**.
-{{ :faq:email:j.png?400 |}}
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_download_junk:10.jpg|}}|
-|Incoming server (POP3)| 995 |
+. Click **Finish** to complete the setup.
-|This server requires an encrypted connection (SSL/TLS)| Yes (/) |
-|Outgoing server (SMTP)| 465 |
-|Use the following type of encrypted connection| SSL/TLS |
-|Leave a copy of messages on the server| Yes (/) |
-  * You can choose how long to leave your email in the server by changing the days, or to remove it from the server if the email is deleted from ‘Trash’ or ‘Deleted Items’.
-Then, you can click **[OK]** and select **[Next]** from the POP Account Setting.
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_download_junk:11.jpg|}}|
-. Lastly, this screen will appear when you have successfully installed the mail account. So, you can click on **[Finish]**.
+. You will see a profile with "-Junk" suffix appearing on the left panel of your Outlook's home screen. Expand it and click on its Inbox folder, and you will see emails from your Junk folder being downloaded into this folder.
-{{ :faq:email:k.png?500 |}}
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_download_junk:12.jpg|}}|
-Now, the Inbox for your mail account is containing the emails sent to your Junk mailbox instead of the default folder, Inbox.
-{{ :faq:email:l.png?250 |}}
-Note that Junk mailbox name are case sensitive, and it is the only one special mailbox available under POP3 access.
-Use IMAP instead of POP3 if you wish to access multiple mailboxes with mail client.

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