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faq:email:mail_setup_new_outlook

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faq:email:mail_setup_new_outlook [2023/12/29 16:54] – created vikkifaq:email:mail_setup_new_outlook [2023/12/29 17:06] (current) – [Email Setup in New Outlook] vikki
Line 7: Line 7:
 1. Launch the New Outlook. Then, **enter your email address** in the given field and click **Continue**. 1. Launch the New Outlook. Then, **enter your email address** in the given field and click **Continue**.
  
 +|{{:faq:email:email_clients_and_mobile:new_outlook:1.jpg|}}|
  
 +2. The app may show "Something went wrong during setup" when it tries to set up the email profile automatically. Please click **Advanced Setup** to proceed with the manual setup instead.
  
-2. The app may show an error "Something went wrong during setup" +|{{:faq:email:email_clients_and_mobile:new_outlook:2.jpg|}}|
  
 +3. At the "Select your email provider" window, click **IMAP**.
 +
 +|{{:faq:email:email_clients_and_mobile:new_outlook:3.jpg|}}|
 +
 +4. Please fill in the following IMAP details:
 +
 +^IMAP Password|(Enter your email account password)|
 +^IMAP Incoming server|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.|
 +^Port (incoming)|**993**|
 +^Secure connection type|**SSL/TLS (recommended)**|
 +
 +|{{:faq:email:email_clients_and_mobile:new_outlook:4.jpg|}}|
 +
 +5. Scroll down further and fill in the following SMTP Configuration:
 +
 +^SMTP username|(Enter your full email address)|
 +^SMTP Outgoing server|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.|
 +^Port (outgoing)|**465**|
 +^Secure connection type|**SSL/TLS (recommended)**|
 +
 +|{{:faq:email:email_clients_and_mobile:new_outlook:5.jpg|}}|
 +
 +Once done, click **Continue** to proceed.
 +
 +6. Your emails will be sync to the Microsoft Cloud. Click **Continue** to finish the setup.
 +
 +|{{:faq:email:email_clients_and_mobile:new_outlook:6.jpg|}}|
 +
 +7. Once the setup is done, you will be able to send and receive emails with the New Outlook
 +
 +|{{:faq:email:email_clients_and_mobile:new_outlook:7.jpg|}}|
faq/email/mail_setup_new_outlook.txt · Last modified: 2023/12/29 17:06 by vikki

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