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faq:email:repair_outlook_data_file_with_scanpst [2022/03/08 12:04] – created vikki | faq:email:repair_outlook_data_file_with_scanpst [2022/03/08 16:10] (current) – vikki | ||
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===== How to repair Outlook Data File with Scanpst? ===== | ===== How to repair Outlook Data File with Scanpst? ===== | ||
- | Scanpst is an Inbox Repair Tool provided by Microsoft, which is used for diagnosing and repairing errors in your Outlook data file (.pst or .ost). | + | **Scanpst** is an Inbox Repair Tool provided by Microsoft, which is used for diagnosing and repairing errors in your Outlook data file (.pst or .ost). |
You may consider using Scanpst when you receive an error that Outlook can't open your data file or folder, or when your data file is corrupted or damaged. | You may consider using Scanpst when you receive an error that Outlook can't open your data file or folder, or when your data file is corrupted or damaged. | ||
- | Before your proceed, we strongly recommend you to **back up your existing Outlook data file**. If you are unsure of the process, please consult [[https:// | + | Before your proceed, we strongly recommend you to **[[https:// |
+ | If you are unsure of the process, please consult [[https:// | ||
- | We will start by looking for the Scanpst tool in your PC. If you already know its file location, please skip to step. Make sure you have exit Ms Outlook. | + | We will start by looking for the Scanpst tool in your PC. If you already know its file location, please skip to step 4. Make sure you have exit Ms Outlook |
- | 1. Right-click on the Outlook icon, and select Properties. | + | 1. Right-click on the Outlook |
+ | |||
+ | |{{: | ||
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+ | 2. A " | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | 3. On the opened location, look for scanpst.exe. | ||
+ | |||
+ | //Note:// If you are unable to locate Scanpst through the above method, you can follow [[https:// | ||
+ | * Outlook 2019: C:\Program Files (x86)\Microsoft Office\root\Office16 | ||
+ | * Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16 | ||
+ | * Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15 | ||
+ | * Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14 | ||
+ | * Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12 | ||
+ | |||
+ | 4. Double-click on scanpst.exe to open the Inbox Repair Tool. | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | 5. Click **Browse** to select the Outlook data file (.pst) you want to scan. If you need help locating your data file, see [[# | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | 6. Once you have selected the data file, click **Scan** to start scanning the .pst file. | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | 7. If the scan returns an error, click **Repair** to fix the issue. | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | //Note:// | ||
+ | * If your .pst file is large, it may take some time for the scanning and repair process to complete. | ||
+ | * In some cases, you may need to run the tool several times to repair your outlook data file. | ||
+ | * If the .pst file is permanently deleted or corrupted beyond repair, it may not be recoverable. | ||
+ | |||
+ | Reference: [[https:// | ||
+ | |||
+ | ---- | ||
+ | |||
+ | ===== Locating the Outlook Data Files ===== | ||
+ | |||
+ | 1. Open your Ms Outlook. Select **File** > **Account Settings** > **Account Settings...**. | ||
+ | |||
+ | 2. Select the **Data Files** tab. | ||
+ | |||
+ | 3. You will see all Outlook/ | ||
- | 2. |