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--- faq:email:what_to_do_if_receiving_too_many_junk_mails [2015/07/28 16:08] – created vikki
+++ faq:email:what_to_do_if_receiving_too_many_junk_mails [2024/04/17 11:40] (current) – vikki
@@ Line 1: / Line 1: @@
+[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#spam_junk|Spam & Junk]] > **I am getting too many Junk mails, what should I do**
 ====== I am getting too many Junk mails, what should I do? ======
-Afteroffice has already filtered off a lot of junk mail at server level. Those that bearing lower junk sensitivity level will be let through for individual users to set their own filtering options.\\
+There are several potential reasons for receiving an influx of junk emails. Your email address may have been obtained by spammers through various means, such as online registrations, data breaches, or sharing it on public forums. Additionally, email addresses that are published on the website are bound to receive more junk as they are easily picked up by spammers.\\
+Read more: [[faq:email:how-do-spammers-get-my-email|How Do Spammers Get My Email?]]\\
+While Lookafter has already filtered off a lot of junk mails at the server level, there are several ways that you can consider to further decrease the amount of Junk mails received in your inbox:\\
-Individual users may go to their **Profile > Statistic** to see the composition of their incoming mail and the percentage of junk mail filtered by our servers. This feature only available for our Webmail Pro and Virtual Office subscribers.\\
+=== 1. Enable junk mail filtering ===
+[[faq:email:junk_filtering_setup_for_users|Enabling junk mail filtering option]] can filter out high junk ranked emails on your webmail.\\
+If you have already enabled this option but still get a lot of spams, consider increasing the sensitivity option.
-Those email that published on your website are bound to receive more junk as they are easily pick up by spammers.\\
+=== 2. Blacklist spam email address ===
+Blacklisting or blocking known spam email addresses can ensure that you no longer receive emails from them.\\
+You can either [[faq:email:blacklist_an_email_address_on_webmail|add the spam email address into your black list]], or, request your Administrator to block it at the domain level by using [[faq:email:global_mail_rules_configuration|Global Mail Rules]].
-To ease the pain, you may setup the junk filtering options on your webmail.\\
+=== 3. Unsubscribe from unwanted newsletters ===
-Please follow the steps here: [[|To enable junk mail option]].\\
+This involves opting out of receiving newsletters or promotional emails from sources that you no longer wish to receive emails from. By unsubscribing from unwanted newsletters, you can reduce the clutter in your inbox and minimize the amount of irrelevant emails you receive.
-If you are using mainly POP and do not login to webmail often to delete your junk mail collected in the Junk mailbox, you can setup your mail client to download the junk mail from time to time.\\
+=== 4. Avoid sharing email address online ===
-Refer to the steps in: [[|Getting Email From Junk Mailbox]].\\
+Be cautious about sharing your email address on the internet, especially on public platforms or websites that may not have strict privacy policies. When you share your email address online, it increases the risk of it being [[https://lookafter.com/blog/email-harvesting-how-spammers-acquire-your-contact-information/|harvested by spammers]] or added to mailing lists without your consent.
-*You can enable the automatic Junk mail purging process also by login with the administrator account (usually avomaster), and enable the Junk mail auto-delete option under Profile.

AGNX

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