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faq:security:2auth [2023/09/29 15:37] – [Frequently Asked Questions (FAQs)] vikkifaq:security:2auth [2024/04/02 09:48] (current) – [Frequently Asked Questions (FAQs)] vikki
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-[[:start|Home]] > [[:faq|FAQ]] > [[faq:security|Security]] > [[faq:security#account_security|Account Security]] > **2Auth Second Factor Authentication (Beta Release)**+[[:start|Home]] > [[:faq|FAQ]] > [[faq:security|Security]] > [[faq:security#account_security|Account Security]] > **2Auth Second Factor Authentication**
  
-====== 2Auth Second Factor Authentication (Beta Release) ======+====== 2Auth Second Factor Authentication ======
  
 Welcome to the User Guide for **2Auth** - the Second Factor Authentication for Lookafter Virtual Office (VO) and webmail system. This guide will walk you through the process of setting up and using 2FA to enhance the security of your webmail account. Welcome to the User Guide for **2Auth** - the Second Factor Authentication for Lookafter Virtual Office (VO) and webmail system. This guide will walk you through the process of setting up and using 2FA to enhance the security of your webmail account.
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   * **Ensure helpdesk@lookafter.com is whitelisted:** If you are using a third party or personal email address as your 2Auth Email, make sure its email service or spam filter does not block emails that are sending from lookafter.com.    * **Ensure helpdesk@lookafter.com is whitelisted:** If you are using a third party or personal email address as your 2Auth Email, make sure its email service or spam filter does not block emails that are sending from lookafter.com. 
  
-If you've tried all the above steps and still haven't received the OTP, reach out to our support team at helpdesk@lookafter.com.+If you've tried all the above steps and still haven't received the OTP, please reach out to our support team at helpdesk@lookafter.com for further assistance.
  
  
 === 4. I have voadmin/avomaster access, what is my role in 2Auth in terms of user management? === === 4. I have voadmin/avomaster access, what is my role in 2Auth in terms of user management? ===
-As a voadmin or avomaster, you have the administrative rights in the setup, update, reset, and deactivation of 2Auth for your users. Please refer to: [[faq:administrator:2auth_admin_guide|Administrator's Guide to 2Auth]]+As a voadmin or avomaster, you have the administrative rights in the setup, update, reset, and deactivation of 2Auth for your users.\\  
 +Please refer to: [[faq:administrator:2auth_admin_guide|Administrator's Guide to 2Auth]]
  
  
faq/security/2auth.1695973057.txt.gz · Last modified: 2023/09/29 15:37 by vikki