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faq:email:troubleshooting_unreceived_email_on_webmail

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faq:email:troubleshooting_unreceived_email_on_webmail [2023/10/05 10:10] vikkifaq:email:troubleshooting_unreceived_email_on_webmail [2023/10/05 10:11] (current) – [7. Report the issue to helpdesk] vikki
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 ===== 7. Report the issue to helpdesk ===== ===== 7. Report the issue to helpdesk =====
-If you have gone through step 1 to 6 and still could not locate or receive a sender's email, please contact helpdesk@lookafter.com to further investigate the matter.+If you have gone through all the steps above and still could not locate or receive a sender's email, please contact helpdesk@lookafter.com to further investigate the matter.
  
 Kindly provide the details such as the sender email address, date and time of email sent, SMTP delivery log from the sender's email provider (if possible) for our team to trace the email. Kindly provide the details such as the sender email address, date and time of email sent, SMTP delivery log from the sender's email provider (if possible) for our team to trace the email.
  
faq/email/troubleshooting_unreceived_email_on_webmail.1696471837.txt.gz · Last modified: 2023/10/05 10:10 by vikki