While newer versions of Microsoft Outlook provide a simpler email setup process with less fields to input, sometimes they may not able to fetch the accurate email server settings.

This document illustrates the manual steps of setting up IMAP in Microsoft Outlook, where we can define all server and email settings directly. If you prefer to follow the new setup process, please refer here.

1. On Ms Outlook, click File.

2. Next, click Account Settings > Manage Profiles.

3. Select Email Accounts….

4. Click New….

5. Choose “Manual setup or additional server types” and click Next.

6. Select POP or IMAP, and click Next.

7. Then, enter the following details:

8. Once you have entered the server and logon information, click More Settings….

9. On the pop-up box, go to the “Outgoing Server” tab, and select the “My outgoing server (SMTP) requires authentication” and “Use same settings as my incoming mail server” options.

10. Next, go to the “Advanced” tab, and enter the following port numbers and encryption types:

Once done, click OK to save and close the pop-up window.

11. Now that all details have been inserted, click Next.

12. Ms Outlook will test on the incoming and outgoing connections. Once it is done, click Close.

13. Finally, click Finish to complete the setup.

14. You can close all sub windows and go to Home, where you will see your emails being synchronized from the server.

By default, Ms Outlook will only synchronize the Inbox and Sent mailbox. If you want to access emails from other mail folders (e.g. Read, Junk or custom folders) on your Ms Outlook, find out how you can do so at Choose Specific IMAP Folders from Webmail to Appear on Ms Outlook.