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faq:email:blacklist_an_email_address_on_webmail [2019/05/17 09:41] – Image change netiaraja | faq:email:blacklist_an_email_address_on_webmail [2022/02/22 15:08] (current) – vikki |
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| [[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#webmail|Webmail]] > **Blacklist a Sender Email Address on your Webmail** |
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====== Blacklist a Sender Email Address on your Webmail ====== | ====== Blacklist a Sender Email Address on your Webmail ====== |
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\\ | If you are constantly receiving email that you identified as spam or junk mail in your Inbox, you can either set it as Junk using the [[faq:email:global_mail_rules_configuration|Global Mail Rules]] or blacklist the sender email address from your webmail.\\ |
If you are constantly receiving emails in your Inbox that you identified as spam or Junk, you can either set it as Junk through [[faq:email:global_mail_rules_configuration|Global Mail Rules]] or configure an email blacklist using your webmail account.\\ | |
- Login to your webmail. Go to **Email**.\\ {{:faq:email:imageedit_1_6703288093.gif}}\\ \\ | There are two options to do so; you can either [[#i_block_email_address_from_webmail_viewer|block the email from webmail viewer]], or manually [[#ii_add_email_address_to_blacklist|add the email address into the blacklist field]]. |
- Under **Configuration**, select **Options**.\\ {{:faq:email:imageedit_3_6233585968.gif}}\\ \\ | |
- Scroll down till you see the **Black list** option.\\ {{:faq:email:imageedit_4_2147135648.png}}\\ \\ | The steps are listed below. |
- Key in the email address that you wanted to blacklist on the given field.\\ Remember to select the **Black list** checkbox.\\ \\ | |
- Click the **Save** button at the bottom to save your configuration.\\ | ===== I. Block Email Address from Webmail Viewer ===== |
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| 1.On your webmail, open the junk mail that you received in your Inbox. |
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| |{{:faq:email:webmail:blacklist_email:1.png|}}| |
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| 2. Click on the **Block** button near the "From" field. |
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| |{{:faq:email:webmail:blacklist_email:2.png|}}| |
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| 3. On the pop-up confirmation box, select **Block**. |
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| |{{:faq:email:webmail:blacklist_email:3.png|}}| |
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| 4.The sender email address will then be added into your blacklist option. |
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| --------- |
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| ===== II. Add Email Address to Blacklist ===== |
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| 1. On your webmail, select **Options** (under Configuration). |
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| |{{:faq:email:webmail:blacklist_email:4.png|}}| |
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| 2. Scroll down till you see the **Black list** section. Make sure that the **"Black list"** option is checked. |
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| |{{:faq:email:webmail:blacklist_email:5.png|}}| |
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| 3. Key in the email address that you want to blacklist into the given field. If there are more than one email address, separate them with new line. |
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| |{{:faq:email:webmail:blacklist_email:6.png|}}| |
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| 4. Click on the **Save** button at the bottom to save your configuration. |
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| |{{:faq:email:webmail:blacklist_email:7.png|}}| |
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