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--- faq:email:mail_setup_ms_outlook_pop3_latest [2021/04/23 11:21] – atikah
+++ faq:email:mail_setup_ms_outlook_pop3_latest [2022/09/23 09:38] (current) – vikki
@@ Line 1: / Line 1: @@
-====== Email Setup Guide: Microsoft Outlook (Secure POP3) ======
+[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#email_clients_mobile|Email Clients & Mobile]] > [[faq:email#mail_setup_guides_for_desktop_pc_laptop|Mail Setup Guides for Desktop PC/Laptop]] > **Setting Up POP3 in Microsoft Outlook**
-==== Setting Up New Mail Account ====
-. Open Microsoft Outlook. Then, go to **[File]** > **[+Add Account]**
+====== Setting Up POP3 in Microsoft Outlook ======
-{{:faq:email:outlookpop.png?800|}}
+This document lists the steps of setting up POP3 profile in Microsoft Outlook using the default setup wizard. If you have problems setting up the profile (e.g. Ms Outlook could not fetch the accurate server settings), please refer to the [[faq:email:mail_setup_ms_outlook_pop3|manual setup guide]].
-. Fill in your email address. Click on **Advanced options** and select **Let me set up account manually**. Then, proceed with **[Connect]**.
+. Open Microsoft Outlook. Then, go to **File**.
-{{:faq:email:outlookpop2.png?400|}}
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_setup:1.png|}}|
-. Select **[POP]**.
+. Click **[+Add Account]**.
-{{:faq:email:outlookpop3.png?400|}}
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_setup:q2.png|}}|
-. You may fill in these details in the POP Account Settings:
+. Fill in your email address into the given field.
-=== (I) For None and STARTTLS Encryption: ===
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_setup:q3.png|}}|
-**Incoming mail:**
+. Then, click on **Advanced options**, select **Let me set up my account manually** and proceed with **Connect**.
-|Server| vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com |
-|Port|110|
-|This server requires an encrypted connection (SSL/TLS)|Tick|
-|Require logon using Secure Password Authentication (SPA)|Untick|
-**Outgoing mail:**
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_setup:q4.png|}}|
-|Server|vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com |
-|Port|587|
-|Encryption method|None or STARTTLS|
-|Require logon using Secure Password Authentication (SPA)|Untick|
-{{:faq:email:outlookpop4.png?400|}}
+. Select **POP**.
-=== (II) For SSL/TLS Encryption: ===
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_setup:q5.png|}}|
-**Incoming mail:**
+. Please fill in these details in the POP Account Settings:
-|Server|vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com |
-|Port|995|
-|This server requires an encrypted connection (SSL/TLS)|Tick|
-|Require logon using Secure Password Authentication (SPA)|Untick|
-**Outgoing mail:**
+^Incoming mail server|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.|
-|Server|vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com |
+^Port (incoming)|**995**|
-|Port|465|
+^This server requires an encrypted connection (SSL/TLS)|**YES** (tick)|
-|Encryption method|SSL/TLS|
+^Require logon using Secure Password Authentication (SPA)|Leave untick|
-|Require logon using Secure Password Authentication (SPA)|Untick|
+^Outgoing mail server|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.|
+^Port (outgoing)|**465**|
+^Encryption method|**SSL/TLS**|
+^Require logon using Secure Password Authentication (SPA)|Leave untick|
-{{:faq:email:outlookpop5.png?400|}}
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_setup:q6.png|}}|
-** Please contact [[support@afteroffice.com]] to verify your mail server.**
+Once done, click **Next**.
-. Then, click on **[Next]**.
+. Next, enter your email account's password and proceed with **Connect**.
-. Fill in your email account's password and proceed to **[Connect]**.
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_setup:q7.png|}}|
-{{:faq:email:outlookpop6.png?400|}}
+. Once the IMAP account has been successfully added, you will see this screen. Click **Done** to finish the setup.
-. Click on **[Done]** and your account has successfully added.
+|{{:faq:email:email_clients_and_mobile:ms-outlook:pop_setup:q8.png|}}|
-{{:faq:email:outlookpop7.png?400|}}
+Your Inbox mails will be downloaded. The download process may take a while if your mailbox size is large.
+By default, your POP account is set to leave a copy of emails on the server for 14 days. To change this setting, please refer to: [[faq:email:ms_outlook_pop3_configuring_leave_msg_on_server|Configuring How Much Days Emails are Kept on Server]]

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