Differences

This shows you the differences between two versions of the page.

--- faq:email:outlook_unable_to_use_tls_after_windows_update_kb5018410 [2022/10/21 15:47] – vikki
+++ faq:email:outlook_unable_to_use_tls_after_windows_update_kb5018410 [2022/10/21 22:47] (current) – [I) Revert/Uninstall the Cumulative Update - KB5018410] vikki
@@ Line 3: / Line 3: @@
 ====== Outlook cannot send and receive email with SSL/TLS configuration after Windows Update (KB5018410) ======
-Since Oct 11, 2022, we received several reports from clients who have performed Cumulative Update for Windows 10 Version 21H1 (KB5018410) are experiencing issues on sending and receiving emails on Ms Outlook with SSL/TLS or STARTTLS enabled.
+Since Oct 11, 2022, we received several reports from clients who have performed Cumulative Update for Windows 10 (KB5018410) are experiencing issues on sending and receiving emails on Ms Outlook with SSL/TLS or STARTTLS enabled.
 Typical error messages displayed for this issue include:
@@ Line 58: / Line 58: @@
 Once you have restarted your PC, you will be able to connect your SMTP/IMAP/POP3 with SSL/TLS/STARTTLS connection without errors.
-Optional: You can pause Windows updates at Settings > Windows Update and wait for the next update available (after KB5018410).
+**Optional: You can pause Windows updates at Settings > Windows Update and wait for the next update available (after KB5018410), or download and install [[http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab|Microsoft's wushowhide.diagcab]] from [[https://answers.microsoft.com/en-us/windows/forum/all/where-do-you-download-wushowhidediagcab/c53dc53c-a413-42ef-b2cc-0a587f421a93|this page]] to temporarily hide the KB5018410 update. You can refer to [[https://www.tenforums.com/tutorials/8280-hide-show-windows-updates-windows-10-a.html|this guide]] on how to hide a Windows update (and show it later once the new update is available).
 ----

AGNX

User Tools

Site Tools

Differences

Page Tools